FOR HEALTHCARE RISK, PATIENT SAFETY & COMPLIANCE TEAMS
Is your team ready
to talk about
harm?
The Certified Medical Harm Communicator Course offers practical training for responding to harm events, supporting patients, families, and clinicians while meeting ethical, legal, and regulatory expectations, including Domain 4 of the CMS Patient Safety Structural Measures.
PHOENIX • OCT 3–6
Meet CommsCorps
Planning training for your health system? Start a conversation while the conference is top of mind.
A CRP policy means little without a team prepared to put it into practice.
Prepare your team to respond after the unexpected — with practical, evidence-informed training built by a patient-family advocate and a healthcare defense attorney.
Prepare for difficult
conversations
Give clinicians and leaders a clear framework for disclosure conversations after patient harm.
A System for Responding
to Harm
When emotions and risks run high, Comms Corps gives teams the structure to respond with clarity, compassion, and accountability.
Turn policy into practice
Move beyond attestation and good intentions, by giving people practical skills they can actually use.
Choose the training path that fits your organization.
Support an individual learner or start a broader conversation about training your team or health system.
INDIVIDUAL TRAINING
Certified Medical Harm Communicator
A self-paced certification grounded in the real-life challenges of engaging with people affected by harm. It teaches healthcare professionals how to talk with patients and families, not how to defend against them.
FOR TEAMS & HEALTH SYSTEMS
Train every team, not just a few.
Discounted pricing is available for system-wide training, so physicians, nurses, risk managers, and all staff will be prepared to repond to harm events.
MEET YOUR INSTRUCTOR
Leilani Schweitzer
After losing her son Gabriel due to medical errors, Leilani dedicated her career to improving harm response in healthcare. Her work spans Communication & Resolution at Stanford Healthcare, healthcare policy, organizational disclosure, patient safety and practical training for the conversations that follow harm.
Talk with CommsCorps
“Leilani is an exceptional educator. She brings a rare combination of deep empathy for patients and families with a sophisticated understanding of the realities facing healthcare organizations and the vulnerability of healthcare professionals. I do not know of anyone who teaches this subject with greater balance, credibility, and compassion.”
— Ellen Flynn RN, MBA, JD SVP-Level Patient Safety & Quality Leader
CONTINUE THE CONVERSATION AFTER PHOENIX
Is your team ready
when harm happens?
Communication is Care.